Durango Premier Auto Care

These guys have always been there to help me if every situation. Good guys and prices with honesty & good work from each service. I'm so grateful for them being here for help for all seasons in Rado!

I cannot say thank you enough. An engine warning light came on not from from Durango... and Im a long way from home traveling through. Durango premier not only accommodated me... they welcomed me. Same day, quick review, clear feedback and advice, kind hospitality to me, a friend and my dog. I'm grateful and believe all should know what a trustworthy and gracious company this is.

Charged me 565.00 to fix a failed battery and change an out taillight. Went in for new battery and out headlight. Only changed the easy to reach driving light and not main headlight that is hard to reach. Didn't reset alarm code, probably because it was still unfixed. 68$ to jumpstart car to diagnose. FRAUD. After speaking with other mechanics, they were applauded that a shop would charge for jumpstarts during non - start vehicles. They added that they see frequent re-repairs from customers who have had work done @Durangopremiumcarcare DURANGO PREMIUM CAR CAR. Formerly known as DURANGO SMALL CAR. BE WARNED IT IS NOT THE SAME BUSINESS ANYMORE INTEGRITY LEFT WITH PREVIOUS OWNERS

Very helpful and honest!

I was getting ready to go out of town and a check engine light came on. I was scared to drive the 6 hours without having it checked and they were nice enough to squeeze me in and check it for me before me getting on the road. Saved me a lot of headache. They were up front and told me there was nothing major and didn't try to milk me for a large service bill!

I've given these guys a few chances and I have found that they cost more money than they're worth. If you know exactly what your car needs then they'll probably be able to fix it. If you want them to trouble shoot, find a problem and fix it you'll be out of luck. Oh, and even if they don't fix the problem the labor bill will be high.

Would not recommend. I had a them perform a pre purchase inspection on a VW van I purchased. They missed some obvious things and did not scan for diagnosis trouble codes, which in turn has cost me alot of money.

Stranded in Durango! These guys took the time to research out the necessary parts , got the job done, and sent us safely on our way! Super helpful!!! Use them!

After extending my stay in Durango I realized my Audi needed servicing. Durango Small Car not only serviced my vehicle, but they were super helpful with preventive maintenance tips. Their honesty and service is a rarity to find. I would most definitely use Durango Small Car again!

There is still gold to be found in Colorado and these guys are an automotive gold strike. While on an extended driving tour of Colorado with my daughter, the dreaded "Check Engine Soon" came on the dash of our 7 Series BMW. The engine had begun to run very rough and was missing badly at idle and low speeds. A frantic search of the local auto dealerships, shops and garages finally yielded Durango Small Car (they were also recommended by a local competitor) via YELP*. From the first call to Service Manager Jim, to the help from the Owner Tyler to the hands-on-work of Mechanic Doug the entire experience was first class and totally professional. The problem was quickly diagnosed (they put us at the front of a busy schedule because of our travel schedule, the urgency of timing (it was on Friday and they are not open on weekends) and because they understood our distress), a wide ranging parts search was made and the part was fortunately found locally. While all of this was going on, Tyler allowed us to use the in-house Wi-Fi system to explore the possibility of rental cars and conduct other business related matters.
We were given several options as to how deeply into the repair protocol we wanted to go with appropriate pricing for each. All this was done in an open and straight forward professional manner.
During the process Tyler and Jim kept us informed as to the progress and even recommended an excellent nearby café. We had lunch there and when we returned the car was fixed and ready to go. The charges for the work were fair and very reasonable.
Within 3.5 hours of our arrival at their shop, we were back on the road and rolling along just fine.
I have driven a total of 3,467 miles since the repair with absolutely no problems. Upon my return home, I had my regular mechanic inspect the car and the repairs. He agrees 100% that what was done was exactly correct and proper. He has worked on all my cars for over 8 years and I trust him implicitly (as I now do Durango Small Car).
These guys are straight shooters and this is a well run, well managed and profitable enterprise. That is the bottom line. I would add an extra star if I could.

Durango Small Car is excellent! They've serviced our cars since 1997 and we have nothing but praise for them. They have been kind and considerate, thorough and trustworthy. They make us aware of actual car needs but don't push for action on fixing that which can wait. We're thankful.