Photos & videos
Services Offered
Verified by Business
Review Highlights
“Ed also went the extra mile and helped us with a car rental and a getting a ride to the rental car company.” in 5 reviews
“At the recommendation of the owner of the cabin where we were staying, we took our car to Mountain Mechanical and put ourselves in their hands.” in 2 reviews
“Not much, but Dan (Dave?) took the time to do a once-over on our honda pilot, just to make sure.” in 2 reviews
You Might Also Consider
in Roadside Assistance, Towing, Junk Removal & Hauling
in Auto Repair
in Auto Repair, Oil Change Stations
About the Business
Business owner information
Don C.
Durango's trusted, locally owned neighborhood auto repair shop focused on providing quality automotive repairs for your car, truck, or SUV, with honesty, integrity, and friendly customer service. We want to educate our customers about what their vehicle needs and let them make the right decision for their budget. We are a NAPA AutoCare Center, and AAA Approved Auto Repair Shop. We were awarded AAA Top Shop for 2018 and 2019; we were one of 10 to be awarded in Colorado. Our customers are our friends and neighbors, including our customers passing through our beautiful part of the state. While we don't want anyone to experience car problems, we are here to help when it happens and get you back on the road. Call or visit our shop today!
People also searched for
Location & Hours
Amenities and More
Ask the Community
Q:
How much does a smog check cost?
A:
No answers yet. Answer this question
Recommended Reviews
Overall rating
16 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Samone A.Durango, CO0348Aug 15, 2019
I recently moved to Durango and was wondering where I was going to take my C5 corvette. I was reluctant to take it to Chevrolet, and it turns out they no longer repair 'their own vehicles' that are 10 years or older. Fine by me since Corvettes may as well be made by a different company. Anyway, through a series of phone calls, I was referred to Mountain Auto Care.
From the moment I spoke to Don on the phone, and later Ed, I was very pleased with their knowledge, professionalism, and honesty. They were polite and listened to what I had to say concerning why I was bringing the car in, and understood where to look for problems.
They also kept me informed about the progress and made recommendations. Plus, they got the work done in a reasonable amount of time and their pricing is fair.
Also, they went out of their way to pick me up and bring me back when I ended up having to get additional parts and bring the car back in a week later. This was very kind of them considering how busy they are.
Overall, I am grateful to know such auto professionals exist here, and will definitely be bringing my car back the next time it needs service.Helpful 1Thanks 0Love this 0Oh no 0 - Robbie S.Pagosa Springs, CO0505Aug 12, 2022
These guys really rock! Getting an appointment was very easy and quick. I needed new brakes, and they had the parts and quickly completed installing the brakes in a very timely manner that they estimated. They also did a full-service inspection that was very helpful, there was no pressure. I will be back.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don C.
Aug 15, 2022
Thank you for the fantastic review, Robbie! We're always happy to help in any way we can to make sure our customers leave safely and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again anytime you need us!
- Mrs K.West Covina, CA202120Jun 16, 2019
On Vacation and we needed an Oil change before our 12 hour drive home.... Called and Ed answered and was great about getting us in the next morning early and getting us out so we could get on the highway...
Professional and friendly shop... If I lived local I wouldn't go anywhere else.... Plus Ed and one of his Employees are Vets, So again thank you for your service!!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Don C.
Jun 25, 2019
We are happy to have been able to accommodate your schedule and get you safely down the road. We really appreciate your taking the time to give us this feedback.
- x x.Mountain View, CA2151Jul 13, 2021
Wife had a wonderful experience for just an oil change!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don C.
Jul 14, 2021
We take pride in our honest, quality auto repair services and we are happy to know that reflected during your visit. Thank you for taking the time to leave us a review, we look forward to working with you again in the future!
- david s.Boulder, CO0481Jul 20, 2019
Thank you for letting us know that the squealing was gravel in our brake pads and not the pads themselves. In and out in 5 minutes and on our way back home to Boulder. Us city folk now know about gravel roads and rocks in your brakes.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don C.
Jul 22, 2019
We are glad to hear you made it back home safely and without further issue. Thank you for taking the time to post this nice review for our shop.
- Neal B.Dodgeville, WI02110Jul 26, 2016
It's all about customer service, right? This crew fit us in a day after calling for an oil change. What can you say about an oil change? Not much, but Dan (Dave?) took the time to do a once-over on our honda pilot, just to make sure. We were heading out on the durango train ride early that morning. I dropped the car off with a key and a note with our phone number, and got a call back after the long day that we could come pick it up. Struck up a conversation once we arrived (20 minutes after their closing time) and got the assurance we'd have no trouble with the rest of our trip (back to Iowa) and tips on our next day's travel to mesa verde.
Friendly, courteous, helpful and kind. Again, just an oil change, but customer service is what makes or breaks a place. Mountain Auto repair is tops in my book.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Don C.
May 21, 2017
Yes, it is all about customer service, Neal! I'm just now getting caught up on Yelp, so my apologies for the delay. Our crew is always here to help those on the road exploring our great state. I hope you guys enjoyed Mesa Verde.
Until next time,
Don C., Owner - Billy K.Downtown Whitehorse, Whitehorse, Canada02Jan 8, 2021
These guys are good mechanics, real good customer service. They deal with NAPA parts so if you are trying to have other parts installed with them be aware.
Helpful 0Thanks 0Love this 0Oh no 0 - Scott M.Austin, TX9316Aug 17, 2017
These guys were a life saver. Our rear brake lights and blinkers malfunctioned on our SUV a day before we were set to drive 1,000 miles home. Ed got us in for a look, found the problem and fixed it in an hour. Great service. Fair price. Kind folks. Highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Don C.
Aug 22, 2017
We are glad to have gotten you back on the road quickly. We understand how car problems can add stress to a road trip and love it when we can alleviate that stress. Thank you so much for taking the time to post a review. Safe travels in the future.
Don - Monica M.Ignacio, CO063Jul 14, 2017
Great work here. The entire staff here is super friendly. Knowledgeable. Will take care of the customer. Don and his crew take care of my entire families cars. Busy so call ASAP.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Don C.
Jul 14, 2017
Thank you for your awesome review, Monica! I'm so grateful for your continued support. I appreciate you spreading the word about us -- it means just about everything! Hope you have a wonderful weekend!
Take care,
Don - Jeremy I.Mount Zion, IL0111Jul 25, 2015
I got stranded in Durango CO with a coolant leak about half way through a 3300 mile road trip with the family. I have AAA basic coverage and they recommended Mountain Mechanical. These guys were nice enough to fit me in on a late Monday morning. The longest part of the fix was waiting on a part from the Chrysler dealer ship (took over 3 hours to get to Mountain). Don't know why chrysler could not get the part there quicker, but Mountain fixed my vehicle within ~1 hour after receiving the part and I was on my way. Great service and friendly.
Here's another tip. Don't buy chrysler products.
On a 2010 caravan (~96,000 miles), I've already had to replace:
-4 wheel bearings (back wheel bearings went at ~70k miles)
-brake calipers on all 4 wheels.
-coolant hose ("Y" section failed).Helpful 3Thanks 0Love this 0Oh no 0
You Might Also Consider
in Auto Detailing
in Auto Parts & Supplies, Battery Stores